Contacts
Our headquarters are located in the city center of Turin, just a few steps from Piazza Vittorio Veneto, and easily accessible by train or car.
Our team is available to answer questions, provide information, and address technical issues.
Our team is available to answer questions, provide information, and address technical issues.
Contact us
TOP-IX Consortium
Via Maria Vittoria 38
10123 Turin (TO)
Italy
E-Mail: staff@top-ix.org
Phone: +39 011 8390191
DEDICATED CONTACTS
For invoices and official documents
VAT number: 08445410015
Certified Email: consorzio.topix@pec.it
Phone: +39 011 8390191
Fax: +39 011 8802619
To view TOP-IX documentation, visit the “Useful Documents” section.
For details about billing, payments, and outstanding balance.
Interconnection Support (exclusive for Peering and Trasport services)
The 24/7 support allows for a quick restoration of services in case of malfunctions and is exclusive to the aforementioned TOP-IX Internet Exchange services.
Mail: networking@top-ix.org
In contact 24/7: +39 011 0883150
In case of reporting via telephone contact, please still send the report via email to the address provided above.
Technical support for innovation services (Development Program)
Mail: cloud@top-ix.org
For information and contacts regarding streaming services
Website: streaming.top-ix.org
Mail: streaming@top-ix.org
Technical Support for School Connectivity
Phone: +39 011 0883151
Mail: scuole@top-ix.org
Learn more about Riconnessioni project.
DEDICATED CONTACTS
Administration contacts
Administration
For invoices and official documents
VAT number: 08445410015
Certified Email: consorzio.topix@pec.it
Phone: +39 011 8390191
Fax: +39 011 8802619
To view TOP-IX documentation, visit the “Useful Documents” section.
For details about billing, payments, and outstanding balance.
Interconnection ( Peering and Trasport)
Interconnection Support
(exclusive for Peering and Trasport)
The 24/7 support allows for a quick restoration of services in case of malfunctions and is exclusive to the aforementioned TOP-IX Internet Exchange services.
Mail: networking@top-ix.org
In contact 24/7: +39 011 0883150
In case of reporting via telephone contact, please still send the report via email to the address provided above.
Cloud and Streaming
Technical support for cloud and streaming
Technical support for innovation services (Development Program)
Mail: cloud@top-ix.org
For information and contacts regarding streaming services
Website: streaming.top-ix.org
Mail: streaming@top-ix.org
School Connectivity Support
School Connectivity
Technical Assistance for the School Connectivity service
Phone: +39 011 0883151
Mail: scuole@top-ix.org
Learn more about Riconnessioni project.
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